Sales & Client Services Director European French Speaking Countries - French / English / German (m/f/d), Lille (hybrid)

Are you interested in joining a stable, growing family-owned company that provides access to cutting-edge technologies and a secure professional future?

Our client leverages extensive experience and deep expertise within different sectors to deliver tailored solutions for unique requirements, serving as a trusted partner for innovative and turnkey solutions. The company is looking for:

Sales & Client Services Director European French Speaking Countries - French / English / German (m/f/d), Lille (hybrid)

Why we’re a good place to work - Our offer

• Our client has experienced significant growth, especially in the Pharma and Consumer business sectors, with further growth potential. This necessitates a new role in France to strategically develop the business and manage sales and service operations.
• You will work in a family-owned company that cares about its employees and is people-oriented.
• You will receive comprehensive onboarding and training in Germany, with accommodation and expenses covered.
• You will have a fixed salary along with variable compensation based on clearly defined goals.
• You will receive a company car as part of the benefits package.
• You will hold a managerial position with genuine leadership responsibilities.

Why we want you on our team - Your strengths

• You are a high-energy, experienced leader in strategy, business development, sales, and key account management, with a hands-on, team-oriented approach.
• You have over 5 years of managerial experience in technical sales within the mechanical engineering sector.
• You possess a business degree and/or a technical background.
• You have worked in the packaging industry for a machine builder, with experience in an international environment.
• You are characterized by your conceptual, organizational, strategic, and methodological competencies.
• You have exceptional planning, presentation, and organizational skills.
• You enjoy leading a team and are a collaborative team player with a strong customer and service orientation.
• You look forward to a diverse role that includes visiting customers on-site, primarily in France, Belgium, and Switzerland, with occasional trips to Spain (25% of the time).
• You are fluent in French and have professional proficiency in English or German; knowledge of Spanish is a plus.

Key responsibilities - What we expect from you

• You will conduct market segmentation, evaluation, and competitor analysis to inform strategy.
• You will create and maintain multi-year and annual sales and service plans, ensuring alignment with growth targets.
• You will provide input on product portfolio development based on customer requirements.
• You will collaborate with Managing Directors and VP Sales in Germany and lead sales operations for designated product categories.
• You will prepare strategic offers, build a robust sales pipeline, and manage project risks including contractual, technical, and customer expectations.
• You will analyse competitors’ capacities, prices, and unique selling points to inform offers and negotiation strategies.
• You will develop and implement the USP/marketing strategy for France, maintaining proactive customer interaction, especially with key accounts.
• You will manage and coach sales staff, ensuring efficient communication, goal monitoring, and present reliable project pipeline and order intake expectations.
• You will oversee spare parts sales and upgrade projects, solve customer problems promptly and professionally, and integrate and observe processes with the Service team.
• You will train and support service technicians, manage a growing team of around 10 employees, and foster a collegial team atmosphere with professional and positive communication.

Established in 2004, our HR consulting firm specializes in the recruitment of Franco-German and european profiles. Based in France and Germany, but also in Austria, Belgium, Luxembourg, Switzerland, Italy, Spain and in the UK, our consultants assist jobseekers with coaching, salary evaluation or the preparation of their application (resume and cover letter).