Internship - Business Analyst (H/F/D), Luxembourg

Your Tasks

As an Innovation & Digitalization Intern, your mission will be to support the deployment of our different projects in our portfolio. They are linked with operations excellence, innovation and/or digitalization. Your main tasks will be (not limited to):

• Analysis
  • Various analysis (processes/organization) and proposition of improvements
• Delivery and Project Management
  • Participation in all phases of an AGILE project
  • Follow-up on deployment tasks and establish self as main point of contact for project support
  • Write crystal-clear project documentation (Business cases, business requirements, etc…)
  • Participate to the testing efforts for specific solutions developed
• Change Management
  • Coordination with our Marketing and Sales department
  • Assistance in workshops organization
• Post-deployment support
  • Ensure a post-deployment support to project stakeholders, internal staff and end-users

Currently, our main projects are the review and implementation of new features of our customer portal; development of new energy products; the second phase of CRM implementation for our Sales Department and data management initiatives.

Your profile

• Master student in business administration, marketing, engineering or another similar qualification
• Previous experience in analysis and project management
• Strong customer focus
• Fluency in English and French
• You are motivated, pragmatic, and dynamic. Besides, your ability to synthetize information and your strong attention to details allow you to create deliverables that need few reviewing.
• Sound MS-Office-knowledge