Senior IT Solution Manager WMS CDI (F/H), Paris

When you think of DHL Group, the first things that probably spring to mind are our distinctive corporate colours, yellow and red. But our identity as a company – and as an employer – runs much deeper than that.

It is our culture, our values and the way we nurture the individual talents of each and every one of our people that set us apart from other employers. Just as important is the appreciation that all our employees experience in the form of recognition and remuneration for their very own personal contributions.

Tasks

• Partner with Business Development and Solution Design teams during customer bids to propose cost-effective, implementable IT architectures that balance customization with standardization.
• Collaborate with Business, Customer and IT stakeholders to translate operational workflows and requirements into IT solutions and specifications, minimizing non-standard configurations and promoting reusable components.
• Lead the design of WMS solutions that integrate seamlessly with DHL’s standardized IT products (e.g., Centiro, TMS, WCS), ensuring alignment with operational best practices, business and customer requirements.
• Lead the technical implementation of the IT solution in collaboration with the IT application consultants and developers, while contributing hands-on to the system configuration and testing.
• Transparently share the configuration, development, and test progress with stakeholders. Proactively communicate on issues, risks, and scope changes, and suggest suitable mitigating actions.
• Develop training materials and workshops to educate cross-functional teams on WMS capabilities, standardization policies, and best practices.
• Mentor junior IT Solution Managers and Application Consultants, fostering expertise in WMS configuration, requirements elicitation, and stakeholder management
• Conduct post-implementation reviews to assess solution performance, user adoption, and operational efficiency, identifying opportunities for process refinement or additional training.

Profile

• Bachelor’s or Master’s degree in Computer Science, Business Administration, Supply Chain Management**, or a related field.
• 7+ years in IT solution management, with at least 5 years specializing in warehouse management systems (WMS) within logistics or supply chain environments.
• Proven experience designing and implementing WMS solutions (Blue Yonder, Manhattan Associates) for large-scale, multi-site operations, including integration with ERP, TMS, and automation systems.
• Strong knowledge of E2E supply chain management and logistics processes
• Pragmatic mindset with a focus on real-world solutions
• Proficiency in business process modeling, requirements management tools, and Agile/Waterfall project frameworks.
• Strong understanding of logistics KPIs (e.g., order accuracy, inventory turnover) and their translation into system configurations.
• Strategic Influence: Ability to persuade stakeholders to adopt standardized solutions while addressing unique customer needs.
• Analytical Rigor: Expertise in root-cause analysis, gap assessment, and cost-benefit modeling for IT solutions.
• Stakeholder Management: Skilled in managing relationships with senior leadership, operations teams, and external clients.
• Business fluency in French and in English