Human Factors Specialist for Safety in maintenance (M/F), Toulouse

Spécialiste européen de la cyber sécurité, Airbus Defence and Space a pour mission de protéger les entreprises, les infrastructures nationales critiques, ainsi que les organisations gouvernementales et de défense contre les cybermenaces. Ses produits et services de sécurité fiables et ultra-performants sont capables de détecter, d’analyser et de neutraliser les cyberattaques les plus sophistiquées.

Tasks

Task 1 – Safety of the fleet

• Contribute to safety enhancement process (MC.PS.10, SCM, PSC, PTA) focused on HF analysis of Human related occurrences reported to Airbus in service
• Monitoring the trends, detecting and providing qualitative and quantitative outputs to the maintenance safety group
• Contribute to the set-up and the evolution of a collaborative environment (HERO) for airlines/Airbus investigation
• Contribute to continued airworthiness process (MC.PS.02) by preparing the Airbus answer to the PART-21.B extension to Maintenance highlighting the analysis of Human related occurrence in continuous airworthiness
• Preparing the frame and performing an efficient HF analysis of Human related events created in the frame of the PART21 obligations and as per Airbus standard (method, time frame, interfaces, outputs, validity of inputs and analysis)
• Preparing and contributing to the official report (risk assessment) of the analysed event, validated with the relevant network

Task 2 – Efficiency, usability and quality of the products in service

• Feed Aircraft Operability teams and Design Office with In-service data related to human contributions in Maintenance (Feedback loop to Engineering)
• Exchange and capitalize on experience feedback with final users
• Prepare future design with specific audit on some functions with customers: design office request, use of critical function or procedures
• Contribute to build a mapping of worldwide profiles, working situations and organizations (in maintenance) of today and in the future

Task 3 – User centered approach integration

• Integrate human factors principles in safety analysis, lessons learnt analysis and transfer them to relevant entities
• Develop processes and tools to support the monitoring of human related occurrences
• Provide recommendations for enhancing maintenance solutions through a systemic approach (products, documentation and training)

Task 4 – Human Factors governance, innovation & research

• Contribute with other entities in commercial aircraft to set-up the governance, processes, methods & tools of the Human Factors in Maintenance
• Contributing to Human Factors in Maintenance innovation and research projects
• Conducting Human Factors analyses of in-service use of products to capture issues, safety risks and lessons learnt

Task 5 – Transversal coordination

• Foster efficient cooperation with the Airbus department in charge of the technical data, the Ground Supplier Equipment, the design office
• Be in close coordination with the Airbus Human Factors network within Customer Services
• Coordinate on some topics with flight operations department in customer service (e.g. continuous airworthiness)

Profil

Educational qualifications

• Master degree or PhD in Cognitive Psychology / Ergonomics
• Knowledge of human and human factors methods (complete cursus up to master-2 or PhD)
• Academic or professional background in physiology and anthropometrics would be appreciated

Technical expertise

• Knowledge of human capabilities and limitations in complex and high risk systems
• Knowledge of HMI usability criteria and processes for product design
• Knowledge of standards in the field of human factors & maintenance
• Knowledge of ergonomics / psychology methods
• Minimum 5 years experience as Human Factors specialist
• Knowledge of maintenance tasks, aircraft and airline operations
• Basic knowledge of Project Management techniques
• Advanced level in English (minimum B2, C1 targeted)