Global Account Manager (m/f/d), Köln

At BNP Paribas, we’re all on first-name terms and we wear appropriate clothing that makes us feel comfortable. We embrace diversity, team spirit and sustainability. With us, you’ll find a secure job, plenty of freedom to shape your role and a career path that suits your individual circumstances.

We are: The bank for a changing world. We – that’s around 180,000 employees across 64 countries.

Tasks

• Developing and executing a comprehensive sales strategy and customer plan
• Managing and growing the GAM customer portfolio
• Building and maintaining relationships with internal, customer, and vendor stakeholders
• Identify and pursue upsell opportunities in new countries, product groups, and services to maximize share of wallet
• Executing sales goals and managing escalations, conflicts, or crisis situations as needed
• Defining guidelines and business direction for local account managers handling subsidiaries of global customers
• Leading the global account management team, ensuring compliance with special conditions as per agreements

Profile

• Bachelor's degree or equivalent in a related field or equivalent experience in IT, business, financing or sales
• Several years of experience in account management, preferably in financial institutions, consulting, and/or IT equipment/services market
• Experience building strategic relationships with international and large enterprise customers
• Expertise in working with cross‑functional / cross‑geographic teams and structuring international projects
• Strong teamwork and interpersonal skills
• Ability to plan and implement collaborative strategies with customers
• Skills to navigate, sell, and negotiate in multi-cultural environment
• Full professional fluency in English (C1 Level required)