French Player Experience Agent (Entry Level) (f/m), Berlin

Kabam is the leader in the western world for free-to-play games for traditional players with first and third party published titles. Kabam games are available on mobile devices via its own dedicated channel in the Apple App Store, Google Play, Amazon Appstore, and on the Web via Facebook, Yahoo, Kabam.com and other platforms. Kabam is the fastest growing Internet media company in the San Francisco Bay Area and the 17th fastest growing company overall in the U.S., according to Deloitte LLP. Kabam's 2013 revenues exceeded $360 million, a 100 percent increase over 2012. The company is valued at more than $1 billion, profitable, cash-flow positive, and has created four titles that have grossed more than $100 million each in their life.
Kabam's Kingdoms of Camelot franchise has grossed more than $250 million in less than four years, making it one of the top 10 strategy franchises of all time. In 2012, Kabam Publishing was launched to provide third-party developers access to Kabam's technology platform, distribution channels, data analytics and best practices that Kabam's in-house development teams use to bring wildly successful games to players worldwide. Kabam has 800 employees around the world, with corporate headquarters in San Francisco. The company's investors include Alibaba, Canaan Partners, Google, MGM, Intel, Pinnacle Ventures, Redpoint Ventures, Warner Brothers and others. More information about Kabam can be found at www.kabam.com.

Are you a creative self-starter who is passionate about games? We want to meet you! As part of our Player Experience Department you support an international team in providing our European players with a world-class support and assure that our promotional texts fit our high quality standards.

WHAT YOU'LL DO

• Translate game-related text from English to French
• Translate, edit or proofread marketing or technical material
• Report project process to managers or project leads
• Work together with a team to define a consistent voice and translation style for each project
• Develop deep expertise and passion to support our players in multiple games.
• This position will also include game customer service.
• Learn to use our state of the art CRM tools for tracking and responding to players via email and chat.
• Develop deep expertise and passion to support our players in multiple games.
• Respond to player issues quickly and consistently.

WHAT WE'RE LOOKING FOR

• We are looking for candidates that are sharp, energetic and flexible enough to excel in this initial role, but also have the aptitude and desire to grow with the company.
• French native speaker with excellent English (source language)
• Experiences in Customer Service is a plus
• Experiences in the gaming industry and familiarity with gaming terminology (e.g. Internship) is a plus
• Familiarity with modern slang, colloquial and technical terms in English and the target language
• Experience editing spreadsheets and text documents
• Experiences in Translation/Linguistic and other relevant fields is a plus