Customer Service Agent (m/f) France (B2B), Münster

Our client is an internationally networked outsourcing provider in the field of computer software. To support business customers for inquiries about their contracts, account administration and general support our client is looking for a

Customer Service Agent (m/f) France (B2B) in Münster, Germany

Tasks

• Support of business customers via phone, email and chat
• Operation of all functions of customized computer systems (telephone systems, databases, etc.)
• Acquisition and maintenance of customer data and transaction data
• Acquiring of comprehensive knowledge about products and processes
• Some technical affinity desirable

Your profile

• Excellent French language skills in both speaking and writing
• English language skills are necessary
• Serviceoriented, patient and friendly manner
• Professional communication skills and accordant soft skills (business customer oriented)
• Good pc skills (usage of webbased tools and MSOffice)
• Sufficient typing skills

What we offer

• Integration with an international team in a multicultural environment
• Intensive induction period and product training from the outset
• To work in a flexible shift system
• An attractive benifits package
• Great career opportunities
• Corporate healthcare management (medical checkups, vaccinations, etc.)
• An attractive relocation package

Established in 2004, our HR consulting firm specializes in the recruitment of Franco-German and european profiles. Based in France and Germany, but also in Austria, Belgium, Luxembourg, Switzerland, Italy, Spain and in the UK, our consultants assist jobseekers with coaching, salary evaluation or the preparation of their application (resume and cover letter).