Administrative Officer (f/m/d), Luxemburg

Le groupe Dennemeyer propose des services de haute qualité en matière de protection et de gestion des droits de propriété intellectuelle et s'engage à être le partenaire de référence pour ses clients à l'échelle mondiale. Fort de plus de 55 ans d'expérience dans le secteur et de plus de 20 bureaux à travers le monde, Dennemeyer gère près de trois millions de droits de propriété intellectuelle pour environ 8 000 clients.

Tasks

• Manage, maintain and update customer specific trademark portfolios
• Monitor internal and official trademark renewal deadlines in our in-house database
• Handle all client related enquiries with utmost professionalism and discretion
• Provide accurate and efficient resolution to incoming requests via phone, email and/or online portal
• Act as a customer contact when working with cross-functional teams to resolve customer requests
• Communicate trademark renewals related information efficiently to other Dennemeyer departments and customers globally
• Prepare cost estimates and other reports for internal and external use

Profile

• (First) working experience in an administrative service oriented role is considered a plus
• Positive and proactive attitude with the ability to adapt and learn quickly
• Ability to work in a team as well as independently
• Good organizational skills, able to prioritize work and meet/track tight deadlines
• Very good communication skills combined with client orientated thinking
• Good command of MS Office (Outlook, Word, Excel, PowerPoint)
• Fluency in English and French and/or German (written and spoken) is required.