Administrative Officer (f/m/d), Luxemburg

The Dennemeyer Group offers high-quality services for the protection and management of Intellectual Property rights and is committed to being the first-choice partner for customers globally. With more than 55 years of experience in the industry and 20+ offices worldwide, Dennemeyer manages nearly three million IP rights of around 8,000 customers.

Tasks

• Manage, maintain and update customer specific trademark portfolios
• Monitor internal and official trademark renewal deadlines in our in-house database
• Handle all client related enquiries with utmost professionalism and discretion
• Provide accurate and efficient resolution to incoming requests via phone, email and/or online portal
• Act as a customer contact when working with cross-functional teams to resolve customer requests
• Communicate trademark renewals related information efficiently to other Dennemeyer departments and customers globally
• Prepare cost estimates and other reports for internal and external use

Profile

• (First) working experience in an administrative service oriented role is considered a plus
• Positive and proactive attitude with the ability to adapt and learn quickly
• Ability to work in a team as well as independently
• Good organizational skills, able to prioritize work and meet/track tight deadlines
• Very good communication skills combined with client orientated thinking
• Good command of MS Office (Outlook, Word, Excel, PowerPoint)
• Fluent in English and French (written and spoken) is required. Proficiency in additional languages, such as German, is considered as an asset.