Technical Consultant (French) (m/f/d), Bamberg / Munich / Frankfurt / Berlin / Hamburg

We are a leading payment service provider (PSP) with 20 years' experience of supplying innovative payment solutions for international transactions. Our Paygate platform was developed in-house and supports merchants with their local and international payment transactions, including efficient fraud prevention and many more features. Our customers include well-known companies such as C&A, Fossil, Otto Group, Puma, Samsung, Swarovski, Wargaming, and many more.

Our headquarters are located in Bamberg, Germany. The town, which has been described as 'Little Venice', boasts one of the highest densities of private breweries in the world and is just a short hop from the hills of Franconian Switzerland, so there is much to promote a fantastic work-life balance. We get to work where others come for their holidays!

As a global player, we also have offices in New York, London and Shanghai. Our employees are key to our success. As a family-oriented employer we therefore strive to promote the individual talents of our employees. As one of our staff, you can expect to
work in a diverse environment as part of a dynamic team that loves to laugh. Internal processes are not simply handed down by management; instead we design these as a team. We are an owner-operated company whose company philosophy promotes additional employee benefits and seeks to reward staff for their part in our company's success.

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To strengthen our team, as soon as possible we are looking for a

Technical Consultant (French) (m/f/d)

in Bamberg, Munich, Frankfurt, Berlin, or Hamburg

We offer

• Working in a friendly, dynamic team in which appreciation is a priority
• A modern and safe workplace with high-quality equipment also for private use
• Participation in the company's success, 13th salary and a voluntary gratuity
• "Flat rate" for coffee, tea and cold drinks
• Flexible further training and company pension scheme
• Short decision-making processes and a good working atmosphere

Your tasks

• Independent support of interested parties, partners and customers (national/international)
• Technical advice and support for interested parties and existing customers with regard to our services (via telephone, email, if required on site)
• Analysis and solution of technical problems in cooperation with the development department
• Configuration and test of customer connections

Your skills

• Experience in technical customer support/service or back office
• Experience in the payment industry, POS experience is an advantage
• Strong interest and affinity for technical contexts
• Customer and service orientation and an open-minded and communicative personality
• Ability to work in a team and a cooperative, solution-oriented approach
• Interest in further developing existing knowledge regarding trends and product developments in the payment industry
• Fluent written and spoken German and English
• Very good knowledge of French is mandatory (native speakers are welcome)
• Willingness to join the onboarding training in Bamberg