Ingénieur Logiciel (m/w/d), Saint-Ismier

Our passion for science and technology drives our approximately 62,000 employees in 65 countries to address some of today’s toughest challenges and develop more sustainable ways of living.

In our rapidly changing and uncertain world, factors such as an aging population, chronic diseases, AI, climate change, and other megatrends have created an appetite for scientific breakthroughs that can make a positive difference across our global society. The pace of change will increase over coming decades as technologies evolve and converge in ways that fundamentally transform how we live and work. For us at Merck, change is not a threat but an opportunity as we have proven for over more than 350 years.

Tasks

• As a Software Support Engineer, you proactively identify software malfunctions and implement quick solutions during independent field interventions. You are readily available to diagnose issues and assist with the on-site installation of fixes for our clients. Working in a dynamic environment, you document malfunctions and collaborate closely with development teams to continuously improve and synchronize the software platform. Furthermore, you train users on new features, relying on your strong analytical and listening skills to provide exceptional, responsive support while effectively managing pressure.

Profil

• Background or experience in industrial computing and industrial software environments.
• Solid technical skills in Object-Oriented Programming (ideally C#, or C++/Java), MultiThreading applications, and Git.
• Practical experience working with legacy code and software retro-engineering.
• Methodical, organized, and rigorous, with a strong ability to prioritize client requests.
• Fluent in English to navigate technical documentation and work across the APAC region.