Apprentice (m/f/d), Molsheim

Our passion for science and technology drives our approximately 62,000 employees in 65 countries to address some of today’s toughest challenges and develop more sustainable ways of living.

In our rapidly changing and uncertain world, factors such as an aging population, chronic diseases, AI, climate change, and other megatrends have created an appetite for scientific breakthroughs that can make a positive difference across our global society. The pace of change will increase over coming decades as technologies evolve and converge in ways that fundamentally transform how we live and work. For us at Merck, change is not a threat but an opportunity as we have proven for over more than 350 years.

Tasks

As a student in our global team, you work closely with the global product manager to support daily activities and project work for our technical, service, and commercial teams. You assist in various global marketing projects, including the design of a Service Portal for contract management and the improvement of our warranty process. Furthermore, you develop tools to promote and sell services on our company website, while also managing and dispatching worldwide technical support requests. Embracing digital innovation, you create service training content utilizing AI, implement an AI service assistant, and support the creation of short training videos from storyboards. Finally, you support European service software security requirements and actively participate in marketing strategy meetings, providing helpful summaries for the team.

Profile

• Pursuing a Master’s degree (or equivalent level based on the mission) with a minimum scientific background in technical and/or microbiological fields.
• Fluent in the local language and English, with excellent communication and coordination skills.
• Proactive, highly self-motivated, and agile, with an openness to adapt to changes.
• A customer-focused team player who thinks beyond their own responsibilities for the benefit of the team and the company.
• Digitally savvy with a good working knowledge of modern digital tools.