Account Specialist, GSP Travel & Tourism (m/f/d), Saint-Ouen

We are a strong global community connected by shared values, varied experiences, and a common goal — to grow with purpose. Our People Attributes reflect the values we live by and the mindset we bring to every challenge, every day.

We truly care for our employees, their individual needs, and their aspirations. We are a thriving community of thinkers, innovators, and individuals who share our purpose: We secure our future.

Tasks

As a Travel Account Specialist, you will:

• Work closely with Global Key Account Managers and international Business Partners, ensuring operational excellence and supporting the growth of some of our most strategic travel partnerships.
• Act as the primary operational contact for assigned Business Partners, ensuring a seamless and distinctive partner experience
• Support Key Account Managers with day-to-day account management activities, operational follow-up, onboarding, documentation, and issue resolution
• Monitor account performance and preparing KPI reports, dashboards, Quarterly Business Reviews, and Annual Reviews
• Identify opportunities to improve business performance and contribute to upsell and cross-sell initiatives
• Collaborate with cross-functional teams including Underwriting, Operations, Marketing, Product, IT, and other business units to ensure excellent service delivery
• Support governance, compliance, and sales process-related activities
• Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, applying insights responsibly and in line with Allianz standards for data governance, security, and ethical use

Profile

• Excellent verbal and written communication skills in English
• Any other European language skills preferred
• Bachelor's Degree in Business, Marketing, or a related field (or equivalent experience)
• 3-5 years of experience in Sales Support, Account Coordination, Partner Operations, Account Management Support, or similar roles
• Strong stakeholder management and relationship-building skills
• Strong analytical mindset and ability to interpret performance data and KPIs
• Problem-solving attitude and ability to navigate complex situations
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Ability to thrive in a multinational and multicultural environment
• Flexibility and adaptability in a dynamic and fast-evolving business environment