Senior Manager Customer Portal & Opportunity Management (m/w/d), Bad Homburg

Mehr als 250.000 Menschen auf allen Kontinenten arbeiten bei Fresenius daran, immer bessere Medizin für immer mehr Menschen anzubieten. Unsere eigenständigen Unternehmens­bereiche Fresenius Medical Care, Fresenius Kabi, Fresenius Helios und Fresenius Vamed bieten ein breites Spektrum an Produkten und Dienstleistungen im Gesundheitssektor. Bei uns haben Sie die Chance, mit Ihrer Karriere einen Unterschied zu machen – und Teil unserer beeindruckenden Wachstumsgeschichte zu werden.

Your assignments

• Drive development of a customer portal with primary focus on electronic order management and the automation / optimization of the underlying internal processes
• Drive the development of the CPQ / opportunity management application as part of the EDGE 2.0 project
• Drive the development of the Tender management application as part of the EDGE 2.0 project
• Link customer portal and opportunity / tender management to the existing CRM solution
• Identify and assess country-specific requirements, coordinate the development priorities and master application lifecycle
• Guide and develop “Customer Portal + Opportunity Management” team and coordinate external support by respecting an agile way of working
• Define goals and assess goal realization with team members
• Internal and external stakeholder management

Your profile

• University degree in computer science, engineering, business informatics, economics or related
• More than 5 years of healthcare, medtech or related experience
• Some years of leadership experience in global project environment
• Experience in digital engineering and agile working methodology
• Strong knowledge about business processes
• Proven (agile) project management skills and product owner skills
• Familiarity with customer centric software development concepts
• Business process modelling abilities
• Advanced knowledge in common office software (MS Office, MS Teams)
• Proficiency in relational database management, especially SQL (e.g. MS SQL Server)
• Structured, systematic and analytical thinking and working
• Excellent command in spoken and written English, additional languages (especially Italian, Spanish, French, German) are considered a plus