VIE IT Process Management Assistant (m/f) Germany, Berlin

Engagieren Sie sich bei TOTAL, einem der führenden Mineralölunternehmen in Deutschland, im Unternehmensbereich Finanzen im Bereich Kredit-, Forderungs- und Cash-Management an unserem Standort in Berlin als Referent (m/w/d) Kredit Risikoanalyse / Forderungsmanagement. Als Unternehmen, das mit über 500 Berufen in 130 Ländern vertreten ist, bieten wir hohe Umwelt- und Sicherheitsstandards, strenge ethische Grundsätze, eine Kultur der Innovation und vielseitige Entwicklungsmöglichkeiten. Werden Sie Teil eines globalen Teams, an dessen Mission schon jetzt rund 100.000 Mitarbeiter teilhaben: Energie Tag für Tag immer besser zu machen.

Job Description

We are looking for an IT process management assistant for our subsidiary, Total Deutschland Gmbh.

Assigned to the infrastructure and support service of our IT Department, the VIE's main tasks with be to:

• Assist users with the management of incidents and requests,
• Identify, monitor and coordinate problem solving issues with the IT teams and the DSI in HQ,
• Audit the configuration and authorizations of the various shared folders, suggest and implement an action plan to both simplify and outline the management of these authorizations. 
• Suggest and apply a problem management process
• Facilitate the flow of information between different key users and contribute to the communication tools of the IT department

The selected candidate will receive a VIE allowance according to the UBIFrance rates and the subsidiary will provide either a furnished accommodation or will grant an accommodation allowance.

Please check the following website to make sure that your application complies with the criteria to carry out a VIE assignment: www.civiweb.com.

Candidate profile

Required skills

Education:

• Engineering diploma or bac+5 in IT 
• Good knowledge of MS Office.
• Excellent level in German and English is required.

Experience:

• relevent internships

Skills:

• innovation 
• adaptation skills
• good communication skills (written and spoken)
• client orientation skills