VIE – Digital Operations Project Manager - (M/F/D), Frankfurt am Main

Danone est leader mondial de l’alimentation qui opère dans trois catégories en forte croissance : les produits laitiers et d’origine végétale, les eaux, et la nutrition spécialisée. Fidèles à notre mission d'apporter la santé par l'alimentation au plus grand nombre, nous avons pour ambition d'inspirer des pratiques alimentaires et de consommation plus saines et plus durables. Nous nous engageons à avoir un impact positif et mesurable sur la nutrition, la société et l'environnement.

Tasks

• Taking over first projects for process optimization in the area of customer service within DACH to improve customer satisfaction, costs and quality
• Conducting feasibility studies and building business cases for order automation or EDI projects
• Supporting daily business of DACH Customer Solution team via analyses and process improvements
• Quantitative ad hoc analysis and evaluation of customer service processes and order data

Profile

• Completed studies in the area of Business Administration/Economics
• First professional experience through relevant internships in supply chain, ideally with reporting and data analysis
• Very good knowledge about MS Office applications (especially MS Excel), VBA and Power BI knowledge are a plus
• SAP knowledge preferable, very good numerical reasoning, as well as ability to think analytically and conceptually
• Fluent in English, German is a plus