Student Job - Hotel Relations - Customer Support France, Düsseldorf

Join trivago and help shape the future of the world's largest online hotel search. Work with the latest technology and with colleagues from over 60 countries. We believe in personal development through flexible, self-directed work and cross-functional opportunities. Enjoy a work environment that encourages new ideas, having fun and challenging the status quo!

Using our online travel magazine, our Content Marketing & Communication team aims to use relevant educational or emotional storytelling in order to get users to learn about and like trivago as their first source of hotel-related information. Now we are looking for an analytically minded individual who will focus on our campaigns in France in order to ensure that they are reaching as wide an audience as possible. You will need to know every element of your market and, as you seek valuable opportunities for our campaigns, you will research traffic, keywords and audiences in order to maximize our search visibility, reach and engagement. You will also stay on top of news and social trends in order to consider new content opportunities and potential project briefs to present to the team. You will be our analytics expert, employing tools to measure campaign performances and using the results to help inform our future strategy. As the team's search engine optimization consultant, you will ensure that all of our online magazine's content is optimized so as to increase our search engine visibility and check our backlink portfolio to make sure that reputable sites are redirecting to ours.

After a short training phase, you will begin to support the French Hotel Relations team by building up long term partnerships with hotel websites. In addition you will actively contact hoteliers by phone and email to present them our product. A mentor will be at your side to answer all your questions and give you regular support.

Your tasks

• Present our product to potential customers (via telephone and email)
• Build up long term partnerships with hotel websites

Your profile

• You are studying and looking for a long-term part-time job in Düsseldorf, Germany.
• You have excellent communication skills and like to convince others.
• You speak French at a native level and you also have good language skills in English.
• You are familiar with the MS Office package (especially Excel).
• You are interested in the hotel industry.
• Preferably you already made experience in outbound customer acquisition.
• You exhibit toughness and personal strength.

What we can offer

• Intensive training and constant support
• Flat hierarchies and short decision paths
• A pleasant working environment within a young and international team
• Experience in an innovative, rapidly growing company
• Wide range of experiences through project and teamwork development
• According to preferences e.g. fresh fruits, beer, sports, Yoga or parties

Working hours: 14-20h per week; Working hours are flexible depending on your university agenda