Internship - Leneda Business Analyst (m/f/n), Esch-sur-Alzette

Are you interested in pursuing a career in an exciting field and an innovative company? Enovos, a member of the Encevo group, is constantly on the look out for talented individuals that the group is committed to mentoring and developing in order to allow for professional and personal growth.

Working for Enovos means working for a committed and visionary employer that plays an active role in the energy transition, creating sustainable and innovative perspectives while looking after the interests of its employees and partners.

Tasks

Business Analysis & Requirements Management

• Gather, analyse and document business requirements through discussions with stakeholders.
• Analyse existing business processes and identify improvement opportunities.
• Translate business needs into clear functional specifications, user stories and acceptance criteria.

Delivery & Project Support

• Participate in all phases of Agile projects, from requirements gathering to deployment.
• Support the Lead Business Analyst in project delivery activities and follow-up on project actions.
• Prepare and maintain project documentation (business requirements, process flows, user stories, business cases, testing documentation, etc.).
• Participate in functional testing, user acceptance testing (UAT) and defect management.

Post-Deployment Support

• Support end-users and business stakeholders after go-live.
• Collect feedback and identify opportunities for further improvements.
• Assist in monitoring solution adoption and operational performance.
• The internship will primarily focus on the Leneda Program and its integrations with Salesforce, SAP, customer-facing digital channels and market communication processes.

Profile

• Master student in Business Administration, Information Systems, Engineering.
• Previous experience in Business Analysis, Project Management or Process Analysis is considered an asset.
• Excellent communication skills and ability to interact with both business and technical stakeholders.
• Fluency in English is mandatory; French is considered assets.
• Strong attention to detail and ability to produce structured, high-quality deliverables.
• Motivated, pragmatic, curious and eager to learn.
• Sound MS Office knowledge.

Nice to have :

• Previous exposure to Salesforce (Sales Cloud, Service Cloud or related ecosystem).
• Experience writing business requirements, user stories or process documentation.
• Knowledge of Jira and Confluence.