Innovation & Digitalization Analyst - Customer Portals & Apps (m/f/d), Esch-sur-Alzette

Enovos Luxembourg SA

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Innovation & Digitalization Analyst - Customer Portals & Apps (m/f/d), Esch-sur-Alzette

Unbefristeter Arbeitsvertrag
Energie
Energietechnik
Verwaltung
Analyst
Die Stellenanzeige wurde am 08/08/2023 archiviert.
 

Enovos Luxembourg SA

Innovation & Digitalization Analyst - Customer Portals & Apps (m/f/d), Esch-sur-Alzette

Your tasks

  • You participate in (and lead when applicable) digitalization initiatives, products and/or concepts in the Sales Business Unit, mainly focusing on Customer Portals, Digital & Salesforce initiatives
  • You continuously improve on our online channels and customer portals
  • You oversee the overall customer experience, and new functionalities development for our online portals and apps
  • You document and improve existing processes and deliver clear analysis documents, establishing yourself as interface between business and IT teams
  • You establish yourself as a change agent and ease the optimizations’ acceptation across the impacted operational functions and stakeholders
  • You participate actively in the BU Sales’ products and services management activities, including post-deployment support, management of providers and continuous improvement

Your profile

  • You hold a master’s degree in Business Administration, Economics, Engineering or similar
  • You ideally have a previous working experience in the energy sector or in consultancy
  • You have worked on projects related with the Salesforce ecosystem and/or Data Analytics
  • You have a direct experience in managing transactional websites/portal projects/apps
  • You are focused on customer needs and result-driven
  • You show creativity, motivation, and eager to learn with a high sense of attention to details
  • You have excellent verbal and written communication skills in English and French. A good knowledge of Luxembourgish will be considered a plus.

What we offer

“Together we build the future of Luxembourg’s energy transition”

  • The opportunity to join a Group that actively shapes the energy transition in Luxembourg and the Greater Region
  • A multicultural and international working environment that encourages diversity and inclusion
  • A competitive salary with additional benefits
  • A significant stability of employment and the possibility to evolve within the Group
  • Continuous learning and development career path adapted to the needs of each employee
  • Hybrid working mode with the possibility to work from home

Apply

Die Stellenanzeige wurde am 08/08/2023 archiviert.

 
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