Customer Service Engineer XP (m/f), Zuerich

Premier groupe européen de haute technologie, Siemens conjugue depuis toujours performance technique, innovation, qualité et fiabilité.
Nos activités centrées sur les secteurs des infrastructures et des villes, l'industrie, l'énergie et la santé, ciblent des marchés de croissance sur lesquels le Groupe nourrit l'ambition d'être leader.

Your mission and responsibilities

• As a competent contact person, you will look after the Siemens Healthcare X-ray systems of our customers.
• Based on our regional approach, you will be in charge of systems in the eastern part of Switzerland.
• You will put X-ray systems into operation and maintain them.
• You will carry out hardware and software installations / updates according to Siemens Healthineers specifications.
• You will locate faults in the systems and fix such faults at the customer's site.
• Your area of responsibility includes as well the use of proactive measures with the help of the remote diagnosis tools available.
• Reporting and documentation of services round off your responsibility.
• You work "home based"; this means, you head directly from your place of living to the customer.

Your qualifications and experiences

• You have completed a technical apprenticeship, technician (HF) or equivalently you hold a degree in an engineering discipline on applied sciences level (FH) specializing in electrical engineering, computer science, electronics or similar.
• We require experience in customer service, respectively field service.
• Good electronics knowledge, good IT know-how (HW and SW), as well as knowledge in the network area support you in your everyday life.
• You live in the eastern part of Switzerland or alternatively, you are willing to relocate to said region.

Your personality and skills

• High customer orientation, interest in daily customer contact and problem solving are as important to us as initiative and an independent way of working.
• You are ready for intensive training (such as web-based trainings and classroom trainings abroad), as well as for daily trips within Switzerland and for stand-by assignments.
• You are fluent in German and English, spoken and written, French is a plus.