Carrier Manager (F/H) - LLP, Blagnac

When you think of DHL Group, the first things that probably spring to mind are our distinctive corporate colours, yellow and red. But our identity as a company – and as an employer – runs much deeper than that.

It is our culture, our values and the way we nurture the individual talents of each and every one of our people that set us apart from other employers. Just as important is the appreciation that all our employees experience in the form of recognition and remuneration for their very own personal contributions.

Tasks

• Working with existing providers to furhter develop the relationship and continuosly grow their opportunities
  
• Build a strong working relationship with transportation service providers to support the success of the supply chain. Understand their business strengths, weaknesses, capabilities and future opportunities.
  
• Be responsible for onboarding new carriers new business and or existing onehaving overall responsibility for the process, coordinating, managing and escalating as necessary.
  
• Ensure that DHL demonstrates innovation and generates opportunities via an effective carrier review process, using accurate and transparent KPIs and metrics; engaging with operations; FB&A, IT as needed to ensure issues resolution and increased service levels.
  
• Ensure that non performing carriers are dealt with professionaly and effectively ensuring issues are resolved and service levels are improved, or carriers are dealt with accordingly with agreed processes.
  
• Work closely with the procurement team; aligning the carrier strategy with best cost option to the customer. Support central Carrier management projects.

Profile

• Experience in multi modal transport operations (Courier, Road, Air & Sea), freight forwarding DGF / Express / Freight
• Experience in LLP operations in Supply Chain division
• Supplier Management; Carrier Management and /or Supplier Relationship management programs
• English : fluent compulsory
• French : fluent compulsory
• Other language (German, Spanish) : desirable